Network Management and Revenue Management professional
Ray Lyons is the former General Manager of Revenue Management and Pricing for British Airways, and Executive Vice President of Network Management for Swissair.
Ray began his career with British Airways in the Operational Research department and served in a number of positions across the airline in both operational and commercial areas during his initial 22 years with British Airways. In his last two roles, Ray was responsible for planning the airline’s network and then its revenue management and pricing before joining Swissair. He was recruited back to British Airways five years later.
Ray is one of the airline industry’s acknowledged experts in revenue management. He is highly involved in a range of projects for Nyras directly relating to commercial services, fleet advisory and business performance improvement. Some of his key assignments include:
- Evaluating the commercial organisation, processes and activities of a major European airline and making recommendations for revenue enhancement and cost-efficiency improvement
- Reviewing the organisation, structure and effectiveness of the Revenue Management departments of a number of European airlines and advising on system and process enhancements as well recruitment and training needs
- Identifying the potential benefits and dis-benefits of alliance membership and the terms under which the European airline concerned should join to protect its current business and provide profitable growth in the future
Ray holds a BSc (First Class Honours) in Applied Chemistry from the University of Sheffield Hallam and an MSc in Operations Research from the University of Hull.